Privacy & Cookie Policy

Last updated: 12 October 2026

1. Introduction

ND Precision Products is committed to protecting your privacy and handling your personal information responsibly.

This Privacy & Cookie Policy explains how we collect, use, store and protect personal information when you visit our website, www.ndprecisionproducts.co.uk, or contact us through our website.

We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

ND Precision Products
Braunton Road
Barnstaple
North Devon
EX31 1GE

Telephone: 01271 345496
Website: www.ndprecisionproducts.co.uk

For privacy enquiries, please contact us using the details above.

3. Information We Collect

We may collect personal information when you contact us through our website or communicate with us directly.

This may include:

• Your name

• Your email address

• Your telephone number

• Your company name, where provided

• Information included in your enquiry or message

• Technical information relating to your visit to our website

We only collect information that is necessary for legitimate business purposes, responding to enquiries and operating our website.

4. How We Use Your Information

We may use the information we collect to:

• Respond to enquiries submitted through our contact form.

• Provide information about our products and services.

• Prepare quotations and discuss potential projects.

• Communicate with existing and prospective customers.

• Maintain the security and functionality of our website.

• Understand how visitors use our website and improve its performance.

We do not sell your personal information to third parties.

5. Legal Basis for Processing

Under UK GDPR, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

Legitimate interests: To respond to business enquiries, communicate with customers and operate our business effectively, where those interests are not overridden by your rights.

Contractual necessity: Where processing is required to provide a quotation, take steps towards entering into a contract or fulfil an existing agreement.

Legal obligations: Where we are required to retain or disclose information to comply with applicable laws.

Consent: Where we ask for your permission to process information for a particular purpose, including certain uses of website analytics technologies.

Where processing is based on consent, you may withdraw that consent at any time.

6. Contact Forms

When you submit an enquiry through our website contact form, the information you provide is used to respond to your message and, where appropriate, discuss our products or services.

Your information may be delivered to us by email and processed by our website hosting or email service providers.

We do not automatically add contact form submissions to marketing mailing lists.

Please avoid submitting sensitive personal information through our contact form unless it is necessary for your enquiry.

7. Google Analytics

Our website uses Google Analytics to help us understand how visitors interact with our website.

Google Analytics may collect information such as:

• Pages visited and time spent on the website.

• How visitors arrive at our website.

• General geographic information.

• Device and browser information.

• Interactions with website content.

This information helps us understand website performance and identify areas for improvement.

Google Analytics is provided by Google. Information collected through this service may be processed by Google in accordance with its privacy policies.

Where consent is required for analytics cookies or similar technologies, we will obtain that consent before enabling them.

You can learn more about Google’s handling of information at:

https://policies.google.com/privacy

8. Cookies

Cookies are small text files placed on your device when you visit a website. They help websites function correctly, remember preferences and provide information about website usage.

Our website may use the following categories of cookies:

Essential cookies

These support the basic operation, security and functionality of the website. They may be necessary for the website to operate correctly.

Analytics cookies

Google Analytics may use cookies to understand how visitors interact with our website, including pages viewed, visitor numbers and website usage patterns.

Preference cookies

Where applicable, these remember choices such as your cookie preferences.

Managing Cookies

You can control or delete cookies through your browser settings.

Where our website provides cookie preference controls, you can use these to manage your choices.

Disabling certain cookies may affect some website functionality.

Where consent is legally required, optional cookies will not be activated until that consent has been provided.

9. Sharing Your Information

We may share personal information with trusted service providers where necessary to operate our website and business.

These may include:

• Website hosting providers.

• Email service providers.

• Website maintenance and technical support providers.

• Google, in connection with Google Analytics.

We only share information where there is an appropriate lawful basis and take reasonable steps to ensure personal information is protected.

We may also disclose information where required by law.

10. International Data Transfers

Some third-party service providers, including Google, may process information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure that suitable data protection safeguards are in place, as required by UK data protection legislation.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Contact form enquiries and related correspondence may be retained while we deal with an enquiry, maintain a business relationship or meet applicable legal obligations.

Information that is no longer required will be securely deleted or anonymised where appropriate.

12. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting information over the internet is completely secure, and we cannot guarantee absolute security.

13. Your Data Protection Rights

Under UK data protection legislation, you may have the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of your personal information in certain circumstances.

• Request restrictions on how your information is processed.

• Object to certain types of processing.

• Request transfer of your information where applicable.

• Withdraw consent where processing relies on consent.

These rights are subject to applicable legal conditions and exemptions.

To exercise your rights, please contact us using the details provided in this policy.

You also have the right to raise a complaint with the Information Commissioner’s Office (ICO).

Website: https://ico.org.uk

14. External Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

15. Changes to This Policy

We may update this Privacy & Cookie Policy to reflect changes in legislation, our website or our business practices.

Any updates will be published on this page, together with the date of the latest revision.

16. Contact Us

If you have any questions about this Privacy & Cookie Policy or how your personal information is handled, please contact:

ND Precision Products
Braunton Road
Barnstaple
North Devon
EX31 1GE

Telephone: 01271 345496
Website: www.ndprecisionproducts.co.uk